Posted on March 30th, 2017

If you’re a leader at work, you probably spend a lot of time getting better at your craft. It may be marketing, teaching, sales—or something completely different. You may take online classes to learn about the latest technology advances or read books to be in the know about the newest market research. But how much time do you spend learning how to be a better listener? You can’t just be good at what you do and expect to be a great leader. You have to know how to listen, too.
It’s pretty easy for people to agree that communication is important. But even though we realize how big of a deal it is, we probably don’t spend enough time trying to get better at it. Take listening, for example. While it’s a big part of communication, research has actually shown that less than 2% of people have had any formal education on how to listen. Isn’t that crazy?
It comes down to this: If we work with other people, we spend a lot of time communicating—whether we’re listening or talking. Some studies have found that business leaders actually spend 75% of their time talking to and interacting with others. That’s a solid 45 minutes out of every hour of the workday. That time adds up quickly! If we spent just a few hours a month working on our listening and communication skills, imagine how much more effective we would be as leaders.
When we choose to actively listen to the people we’re leading, we’re doing a lot of things at once. We’re letting them know that we’re present and paying attention—not only to what they’re saying, but also to what they’re feeling. This is a great way to keep your finger on the pulse of your team. It lets you spot problems early on, helps you fully understand the issues, and gives you the chance to course correct before anything spirals out of control.
That sounds a lot better than being blindsided, right?
Active listening also shows your team that you genuinely care about them. And that’s going to build a layer of trust that you can’t get from a pat on the back, a bonus check, or keys to a company car.
Bear in mind that you won’t become the world’s best listener overnight. Becoming a better listener is a commitment that is going to take some time. In his book Outliers, author Malcolm Gladwell says that it takes 10,000 hours to become an expert. But that doesn’t mean we can’t start right where we are and do our best to start improving our communication skills today.
So if you’re up for the challenge, try to spend a day or two this week really listening to your team. Be fully present, ask questions, and pay attention to body language. It’s going to take some focus and intentionality, but the rewards are guaranteed to far outweigh the effort.
By Stewardship Team

by Jeff Titcomb on October 11th, 2016

Fall is here in the Beautiful Indian Valley! It is that time of year again to renew your annual fees and save 10% should you choose to pay the full year in advance. The current newsletter gives all of the details and can be found on the homepage under the Oct. 2016 button. If you take some time and look around the website you'll find a lot of important information about the district and the schedule of meetings, etc.
​An opportunity will come again in late Winter to pay the assessment for those in the Greenville sewer system expansion and paying it in full now will save a lot of money over the years in interest charges. More information will be forthcoming when the due date gets closer.
​Our regular board meetings are the second Wednesday of each month at 6:30 p.m. in the Greenville Community Town Hall. Our committee meetings are the Monday and Tuesday the week prior to the regular board meeting, beginning at 5:30 p.m. and at 6:30 p.m. These meetings are held at the IVCSD office in Greenville at 127 Crescent Street. 95947. I hope that this Lovely Fall weather finds you in good health and good spirits. It's certainly one of the most beautiful months of the entire year. A quick update that I will be attending the Board Clerk Conference with CSDA in the second week of November, and Chris Gallagher will be out during the same week. Tashiauna will be running the office for those days. Stop by and say Hi and be sure to help her feel welcome to the IVCSD team. Photo by Jeff Titcomb.

Posted on August 11th, 2016

Posted on March 14th, 2016

A comprehensive study of the effects of the drought on the forests. Click on the image to link to the document.​

Posted on March 7th, 2016

Greetings customers from the staff at IVCSD.  As spring begins to bloom in the Indian Valley, we are preparing for projects and issues in 2016.  We are happy for the storms that brought a nice amount of rain to our area, bringing us beautiful spring foliage and colors!
On January 22, 2016, we received a notice of violation from the State Water Board for our use of water last summer.  I have provided a chart (below) showing the amounts of water that we used in Crescent Mills and Greenville during the State’s monitoring period.  Since we did not save the mandated 25%, we were issued the violation.  There is no penalty for this first violation, however subsequent violations could cost the District $500 per day.  Since the State has extended its emergency water conservation regulations and to help avoid future penalties, beginning March 1, 2016, we are instituting a two-day a week watering schedule for all IVCSD customers for ornamental plants and lawns.  This will satisfy the requirement of the State (See other restrictions listed on our website  This means that if you have an address that is even numbered, you will be able to water on Tuesdays and Saturdays.  If your address is odd, your watering days are Wednesdays and Sundays.  This savings, along with our continuing efforts to repair leaks quickly, should get us back into compliance (see back for regulations)!

So how much is the IVCSD water compared to bottled water?  We charge $2.47 per 748 gallons.  If you only used 748 gallons for the month (1 unit), and had to pay the $40.11 service charge, you pay 6 cents per gallon.   Twenty-four 500 ml bottles of water equals 3.17 gallons and costs $1.88.  748 gallons would cost $443.61 or fifty-nine cents per gallon.  That is a fifty-four cents per gallon difference in price!  You would only be able to buy 72 gallons of bottled water for what we charge for 748 gallons. Your savings is 90%!
One of our focuses during the summer will be to complete the leak repairs in the Greenville system.  We have applied with the Water Board for a planning grant to find all the leaks and prepare a plan to repair them, all through another grant that they will supply.  This will be a follow-up to the Greenville Streetscape Project already in the works for this summer.  We hope that by next year, our system will be in great working condition.  Our staff is working hard to achieve this goal for our customers and to save our precious water supplies!
The District will begin working on a budget for 2016-2017 in March with a goal setting session.  The Board will decide the issues and priorities for the upcoming year.  A budget will be built around the goals that are set.  If you have ideas or input, we would love to hear from you at the March 9th meeting!
​Summary of Relevant State Imposed Water Restrictions
To prevent the waste and unreasonable use of water and to promote water conservation, each of the following actions is prohibited, except where necessary to address an immediate health and safety need or to comply with a term or condition in a permit issued by a state or federal agency:
(1) The application of potable water to outdoor landscapes in a manner that causes runoff such that water flows on to adjacent property, non-irrigated areas, private and public walkways, roadways, parking lots, or structures;
(2) The use of a hose that dispenses potable water to wash a motor vehicle, except where the hose is fitted with a shut-off nozzle or device attached to it that causes it to cease dispensing water immediately when not in use;
(3) The application of potable water to driveways and sidewalks;
(4) The use of potable water in a fountain or other decorative water feature, except where the water is part of a recirculating system;
(5) The application of potable water to outdoor landscapes during and within 48 hours after measurable rainfall;
(6) The serving of drinking water other than upon request in eating or drinking establishments, including but not limited to restaurants, hotels, cafes, cafeterias, bars, or other public places where food or drink are served and/or purchased;
(7) To promote water conservation, operators of hotels and motels shall provide guests with the option of choosing not to have towels and linens laundered daily. The hotel or motel shall prominently display notice of this option in each guest room using clear and easily understood language.
The taking of any action prohibited or the failure to take any action required is an infraction, punishable by a fine of up to five hundred dollars ($500) for each day in which the violation occurs. The fine for the infraction is in addition to, and does not supersede or limit, any other remedies, civil or criminal.
Water Restrictions; March 1, 2016
The State of California, which is the owner of the water the District has the right to store and use for municipal purposes, has enacted water restrictions that apply to all water users statewide (See above).  In addition, the State is requiring that the District reduce its water production by at least 25% compared to production in 2013 on a month by month basis beginning June 1, 2015, or restrict watering to two (2) days per week. 
The District believed that it would be able to meet this 25% reduction requirement without imposing further restrictions.  However, during the months of September, October and November 2015, District water users did not conserve and we received a notice of violation.
Beginning in March 2016, the District will mandate that users limit outdoor irrigation of ornamental landscapes or turf with potable water to no more than two days per week.  This measure will cause us to come into compliance with the regulations of the State.

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